Privacy Policy

At Tenerife Web Design we respect your privacy and take the protection of your personal information seriously. This policy explains how we collect, use and safeguard data when you use our website or contact us by email.

Information we collect

Personal details: When you contact us by email or through our website forms we may collect your name, email address, phone number and any other information you choose to provide.

Website usage data: We may collect technical information such as IP address, browser type, pages visited, referring site and time spent on the site. This information helps us improve performance and understand how visitors use our services.

Cookies: Our site uses cookies to improve your browsing experience, remember preferences and analyse traffic. You can disable cookies in your browser settings, although some features of the site may not work as intended without them.

How we use your information

We use personal data for the following purposes:

• to respond to enquiries and provide the services you request
• to maintain client records and manage projects
• to improve our website, services and marketing using analytics and feedback
• to send important service related updates, proposals and quotations

We will never sell your personal information to third parties. We may share data with trusted third party providers only when necessary to deliver services, for example payment processors or hosting providers, and only where appropriate safeguards are in place or where required by law.

Data storage and security

Personal information is stored securely on password protected systems. Access is limited to authorised personnel only. We use reasonable technical and organisational measures to protect data from unauthorised access, alteration or destruction.

Third party services and links

We use third party services such as analytics, payment gateways and hosting. These services may collect information in line with their own privacy policies. Our website may also contain links to external sites for convenience. We are not responsible for the privacy practices of third party sites and recommend you review their policies before sharing personal information.

Your rights

You have the right to:

• request access to the personal data we hold about you
• ask us to update or correct inaccurate information
• request that we delete your data where we no longer have a lawful reason to keep it
• withdraw consent to marketing communications at any time

To exercise any of these rights contact us using the form below or on our contact page.

Cookies and tracking

We use cookies and similar technologies to remember preferences, provide functionality and measure how our site is used. Where required we obtain visitor consent for non-essential cookies. You can manage cookie settings through your browser at any time.

Retention

We retain personal data only for as long as necessary to provide services, complete transactions, comply with legal obligations or resolve disputes. When data is no longer required we will delete or anonymise it.

Changes to this policy

We may update this Privacy Policy from time to time. Any significant changes will be posted on this page with an updated revision date. Continued use of our website after changes implies acceptance of the updated policy.

Contact

If you have questions about this policy or wish to exercise your data rights please contact Tenerife Web Design via the contact form visible on all pages.

Terms & Conditions of Website Use

By using the Tenerife Web Design website you agree to the following terms and conditions. Please read them carefully before using the site.

1. General use

This website is provided for information purposes only. While we try to ensure content is accurate and up to date we cannot guarantee that all information is error free. Use of the site is at your own risk.

2. Cookies

By using this site you consent to our use of cookies as described in the Privacy Policy details above. Disabling cookies may affect the functionality and user experience of the site.

3. User conduct

You agree not to use the website for any unlawful purpose or to post material that is defamatory, obscene or infringes third party rights. Tenerife Web Design reserves the right to remove any content that breaches these terms.

4. Third party links

Our site may include links to third party websites. These links are provided for convenience only and do not imply endorsement. We are not responsible for content, privacy or practices on external websites.

5. Intellectual property

All content on this website including text, images, graphics and logos is owned by Tenerife Web Design or used under licence. You may not copy, reproduce or distribute content without prior written permission.

6. Email and contact

By contacting us by email or through the website you consent to us storing and processing your personal details for the purpose of handling your enquiry in line with the Privacy Policy. Any advice, proposals or quotations provided by email are for discussion purposes only until confirmed in a formal written agreement.

7. Limitation of liability

Tenerife Web Design will not be liable for any loss or damage arising from use of this website or reliance on information provided, except where liability cannot be excluded by law. This includes loss of data, business interruption or indirect losses.

8. Governing law

These terms are governed by the laws of the Canary Islands, the United Kingdom and other nations where applicable. Any dispute arising from use of this website will be subject to the jurisdiction of the relevant courts.

9. Changes to terms

We may update these Terms & Conditions from time to time. The latest version will be published on this page. Continued use of the site after changes implies acceptance of the updated terms.

10. Contact

For questions about these terms or the Privacy Policy please use the form below (also available on our contact page).